Delta Just Announcd Several Changes to the SkyMiles Program for Redemption and Elite Status

Delta has announced several changes that appear at first blush on net positive, although they appear worded to sound better than they are and despite making proactive announcements Delta still fails to explain changes in award availability to restrict most domestic markets to 21 advance purchase for saver awards and changes in terms and conditions that suggest a shift towards revenue-based redemptions coming. Here are the changes:

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Americans Carve Their Initials Into the Collosseum, Another Airline Follow’s Spirit’s Path, and More Stories You Have to Read to Believe..

News and notes from around the interweb: What an Uber Driver Needs to Do to Maintain Good Ratings The tourists arrested for taking naked photos inside Cambodian temples have apparently inspired two California women who scratched their initials into the Colosseum in Rome. 5 Travel Rewards Cards You Don’t Want to Have (my piece for USA Today‘s travel site). A Qantas retrospective as the Aussie carrier delivers a 747 to final retirement Hawaiian Airlines is retrofitting 717s to pack in more seats. They don’t recline. And they’ve borrowed a line from Spirit’s marketing playbook, Airline spokeswoman Alison Croyle says even though the new seats do not recline, they are set at a “pre-reclined angle.” Here’s a map of all the planes that have disappeared since 1948 Air New Zealand’s 75th Anniversary Exhibition

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What Revenue-Based Elite Status is For, and Why United is Doing it Wrong

Airlines Try to Balance the Number of Elite Flyers With Airline Capacity Back in November I explained how frequent flyer programs manage their elite levels. “Too many elites” is a problem when a program can’t deliver benefits. On the other hand, when elite ranks shrink (usually during bad economic times although also when an airline is going through problems like bankruptcy or a strike) airlines want to goose those numbers — such as with double elite qualifying promotions. In recent times airlines have seen, overall, the problem of too many elites rather than too few. That’s because the economy has been good enough to support increasing air travel, while airlines have maintained capacity discipline — more people flying a whole lot more without a corresponding increase in available seats. This could change with an economic…

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Kaligo Makes It Easier to Earn a 10,000 Mile Hotel Booking Bonus — for New And Existing Customers Alike

Last month I wrote about new hotel booking site Kaligo. They’re similar to Rocketmiles and PointsHound in that they kick you back airline miles when you book hotels through their system. At the time they offered readers 1000 extra bonus miles with first booking. Plenty of readers took them up on the bonus. (For avoidance of doubt, they gave me a special booking link to provide this thousand mile bonus — I did not receive anything if you used it.) That offer has ended. However, one of the frustrations that a few people expressed in the comments is that maxing out the standard new customer bonus of ‘up to 10,000 miles’ required making a hotel reservation worth $1000. Kaligo changed things up and for March and April they’re offering the full 10,000 bonus miles when…

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Everything You Want to Know About Miles, Points, and Travel: Request for Requests

Here’s your chance. I will my best to cover them. Please leave requests in the comments section. As my boss once wrote making a similar request on his blog, “The only promise is that of weak monotonicity, namely that your mention won’t lower the chance of the topic being covered.” In other words, I won’t promise to cover everything, though I’ll read and ponder everything that’s written here in the comments. It may take me awhile to work through, goodness knows there are things I’m behind on (I have an Emirates first class trip report I need to start…). But I’d love to hear from you! Thanks….

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My Experience as an Expert Witness in a Federal Criminal Trial About Miles and Points

Back in the Fall I started to write about a legal case surrounding miles and points where I served as an expert witness. The case had concluded, and the attorney who engaged me gave me signoff to post about it, with my commitment not to include any names. At the time we both thought it would be a good idea for people to know the risks involving small business program accounts, because I know there are plenty of people who have opened accounts in the name of their company out there. Reader Jess asked me to come back to this, so I thought I’d lay out the story in broad strikes. Full disclosure: as an expert witness I was compensated for my time advising defense counsel and also for my time in court.

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New Video Reviews of the Etihad A380 Residence and First Apartment

Etihad debuted the most over the top product offerings of any airline with the launch of their first Airbus A380. There’s the three room ‘Residence’, just one per flight that hosts two passengers (a living space, bedroom, and private bathroom) as well as the ‘First Apartment’ which is the most spacious first class seat in the sky. Put the First Apartment this way: Emirates has 4 suites across on the upper deck of their A380. Etihad has just 2 suites across, and a single aisle between them, on their upper deck of their A380. While you can book the Residence with Etihad’s own miles (and indeed, Etihad is a Citibank transfer partner), it’s not practical. But you can book the First Apartment with American miles. The first route was Abu Dhabi – London. Abu Dhabi…

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The Most Important Travel News and Advice From the Past Month

Whether it’s recapping the month’s news to get you caught up or passing along tips like “six tricks to get through to airline customer service when phone wait times are long” here’s the opportunity to learn what you missed in miles, points, and travel in February. Credit Card Rewards Advice Four rewards cards that deliver you the most value (and the card to get if you want just one) The card I don’t have… but would never give up if I did Data Shows What Credit Score You Need to Be Approved for the Best Rewards Card 50,000 Mile United Business Card Offer Now Publicly Available Your Miles and Points Just Got More Valuable and Your Travel Just Got Easier Flights to Asia you can pretty much always get business class award tickets on In…

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