Delta didn’t just eliminate their award chart. They didn’t just impose three week advance purchase requirements on saver awards across a majority of their routes. And award seats aren’t just hard to get.
They also impose a practice known as “journey control” — a given Delta flight may be available to some customers as a saver award and not to others.. and it has nothing to do with their elite status.
Here’s what “journey control” is, and what it means for your miles.