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Category Archives for Advice.

American Cracking Down on Award Availability Trick (and Gutting Free Elite Changes)

Dec 11 2018

A little over a year ago American Airlines started offering more coach award space, and they did it in an interesting way. They started opening up award space on a married-segment basis — availability wasn’t for a specific flight but for an entire itinerary.

Agents are now being reprimanded for helping customers to work around these restrictions. And married segments make it very difficult to make changes to an award later, a real blow to Executive Platinums and ConciergeKey members who have free changes as a program benefit.

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Capital One Adds Unlimited Food Delivery Benefit to 4% Cash Back Dining Card

Dec 11 2018

Effective today the Capital One® Savor® Cash Rewards Credit Card adds a new Postmates on demand food delivery service benefit: cardmembers can sign up for a monthly Postmates Unlimited membership, pay with the card, and get the full monthly membership fee ($9.99) back as a statement credit through December 2019.

Postmates Unlimited provides a $0 delivery fee on orders over $15 and waives ‘blitz pricing’ and ‘minimum basket fees’.

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RwandAir Will Fly to the U.S. Starting This Summer, But Not From Rwanda

Dec 10 2018

Kenya Airways just launched new Nairobi – New York JFK service a couple of months ago and already they plan to scale back to five times a week at least for winter.

Nonetheless RwandAir is moving forward with service to the U.S. They aren’t quite sure yet whether that will be Newark or New York JFK. They’ll use an Airbus A330neo for the route that offers flat beds in business class and premium economy. But the flights won’t be New York – Kigali.

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