About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Unlock Ultra-Luxe Stays With New Hyatt Option: Earn And Redeem Points At Over 700 Mr & Mrs Smith Hotels

Apr 24 2024

A year after acquiring Mr & Mrs Smith, Hyatt has integrated the luxury booking platform into its World of Hyatt loyalty program, allowing members to earn and redeem points at over 700 properties, expanding their coverage to 20 new countries and enabling additional benefits like double dipping on American AAdvantage miles.

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Cabin Crew Showdown: American Demands Flight Attendants Perform Full Service With Reduced Staff

Apr 24 2024

American Airlines reduced the number of flight attendants on board its widebody and premium cross-country planes during the pandemic. They were trying to save money any way they could, and there wasn’t as much service to offer back then. Travel returned, and service came back, but American has kept operating with fewer people to serve meals and drinks.

The union hates that – it’s fewer jobs, and more work – and it’s not great for customers either. Nearly four years later, an arbitrator has just hard the union’s grievance over the change.

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United MileagePlus Hits Members Hard As Lufthansa and ANA First Class Award Prices Skyrocket

lufthands headquarters
Apr 23 2024

Lufthansa first class appears to have gone from 121,000 to 154,000 miles each way per person – meaning that a saver award now costs 308,000 miles roundtrip. That’s a 27% increase. And these are tough awards to book, because Lufthansa only makes them available to United’s program members within a few days of departure.

Meanwhile ANA first class from the Midwest and East Coast appears to have jumped to an eye-popping 242,000 miles – an instantaneous doubling in price.

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How American Airlines Is Dramatically Cutting Down Bag Check-in Wait Times With New Kiosk Strategy

Apr 23 2024

American is encouraging customers to prepay for bags with a discount (of course you may wind up prepaying bags and then not checking as many – overpaying for your bags)

Another way they’re encouraging this is speeding up bag drop for prepaid bags. You can just scan your boarding pass and out will pop the bag tags. Much faster than the current process!

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Here’s The Real Reason People Are Buying $200 Million In Gold From Costco Every Month

Apr 23 2024

Costco has sold gold bars since the fall. They get more than the spot price of gold, but it’s still a good deal compared to most places you’ll purchase it.

It’s one of the more unusual things that Costco sells, perhaps, and it’s gotten a lot of attention this month because of a Wells Fargo report suggesting Costco sells $200,000,000 per month in gold bars. That’s a run rate of $2.4 billion per year in gold sales.

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