About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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What’s in My Wallet and How I Use Each Rewards Card

Apr 19 2019

Since I offer advice on earning frequent flyer miles, often with credit cards and sometimes other financial techniques, I think it’s only fair to take an ‘open kimono approach’ with my own strategies.

And the best way to do that is to share with you my wallet. Because that will shows you what I carry with me through my daily life, and is a great opportunity to explain my thinking about each choice I make — a choice that’s constrained by space and so reveals a lot about me.

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United Revealed Plans For MileagePlus, Polaris, and Basic Economy in its Earnings Call

Apr 19 2019

Plenty of reporters will be covering the United Airlines first quarter earnings call, but largely focusing on the airline’s revenue performance and questions about the fleet – especially the 737 MAX.

My interest is largely focused on customer experience – product, fares, and the loyalty program – and that’s something that gets discussed but not nearly as widely picked up in the coverage. So these are the things that struck me as interesting during United’s earnings call.

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CEOs of Delta, American and United Take Out Full Page Ad for Protectionism

Apr 18 2019

Qatar Airways owns a 49% stake in Air Italy and is attempting to revive what was once Meridiana into the dominant airline in Italy. With Delta partner Alitalia struggling, that seems possible. Although given Alitalia’s challenges, draining subsidies from Air France and then Etihad and the government of Italy the Italian aviation market isn’t a place that’s likely to produce profits. Delta sniffed around looking to invest in Alitalia, but no deal has been done.

US airlines don’t want to compete with Air Italy, though. They don’t want to compete with anyone, and there’s always a chance to go to the administration and complain about foreigners.

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