Flight Attendants Told Not to Ignore Passenger Call Button

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Call buttons: if airlines want call buttons answered, they will develop metrics to determine how often they are activated and which flight attendants are responsive to them.
    Non responsive flight attendants will either get promoted or reassigned depending on if the airline wants their crew responding to calls or not. I am serious… some airlines do not want crew to coddle all of the customers.
    Personally, I never use the call button, unless I need to know what time the plane will land as if I am an actor stating his line in an airplane scene.

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