Back in June I wrote about the class action settlement over fuel surcharges imposed by British Airways on U.S. customers between November 9, 2006 and April 17, 2013.
This is a case that dates to 2012. Several readers were in touch with the lawyers as they initially pursued the claim.
If you paid BA’s surcharges the settlement provided either points or cash at your preference.
Here are the points amounts:
- 12,500 Avios if you redeemed once
- 20,000 Avios if redeemed 2-5 times
- 35,000 Avios if you redeemed 6+ times
The cash amount was 16.9% of the cost of the surcharges. No action was required for the points, cash required opting in.
Here’s the offer that one of the accounts I manage received:
This account must have redeemed miles 2-5 times spending a total of ~ $630 in fuel surcharges.
Commenter Steve shares his offer,
They are offering me 35,000 Avios or $955. Not bad.
We can infer that Steve redeemed 6 or more awards during the covered period and paid out ~ $5650 in fuel surcharges. That’s amazing — over $5000 in extra charges straight to British Airways’ bottom line (not taxes) as a penalty for redeeming miles.
Well the points at least are now posting. Here are the Avios from that account which was offered 20,000:
Sadly British Airways stopped calling these member taxes ‘fuel surcharges’ (which legally have to be related to the cost of fuel) and started calling them ‘surcharges’ (money for nothing) and they can keep on penalizing Avios redemptions to their heart’s content.
Has anyone who opted for cash received theirs yet?