A passenger who flew Southwest Airlines from Tampa to Phoenix caught cell phone video of a baggage handler tossing boxes coming off the aircraft into a bin. Even boxes of live fish.
“Just like ‘here we go, toss,” [the passenger] said of what he witnessed. “You could take three steps and set it down, it’s not like it was far. It’s just lazy.”
…What concerned Krueg even more is what appears to be printed on the side of some of the boxes. They appear to read “Live tropical fish,” although it’s unclear what was actually inside.
What makes our hero more than just your average negligent employee is the enthusiasm for his sport. He bounces on the balls of his feet as he readies to toss a box. And after he nails his throw he offers a fist pump. Victory over great customer service is his!
According to Southwest Airlines the baggage handler will be “retrain[ed]” to prevent this in the future.