Government-owned Air India is a basket case. Part of the airline’s efforts to turn itself focus on cutting back on crew expenses and perks. Some of those efforts are reasonable, while others may be surprising.
Air India crew often do as they wish whether it’s evading alcohol checks and refusing to fly unless they’re paired with their preferred co-workers. There’s certainly fertile ground for improvement as the airline wishes to regain control of its operation.
Air India Boeing 777-200LR, Copyright: boarding1now / 123RF Stock Photo
One change is that crew will no longer stay in nice hotels. Instead of ‘four and five star’ properties they’re being booked into three star hotels. And that’s on top of a change made in June where Air India flight attendants have to share rooms on the road. At least in Chicago they’ll no longer need to worry about staying in a haunted hotel. Although they also won’t be able to fill up to go boxes at the nice Renaissance London Heathrow buffet any more either.
Market Garden Restaurant, Credit: Renaissance London Heathrow
The airline previously sent a memo to crew back in March asking them to stop upgrading friends and family to business class once on board. That’s been re-iterated.
Crew working international widebodies will need to base in Delhi. And they’ll also need to show up for work on time — Air India will no longer cover taxi costs for late crew, and they risk being relegated to domestic flights for a year as punishment.
(HT: Jackie Reddy)