Yesterday I got an admission from American that they were walking away from their promise to offer free inflight messaging.
It turns out that Southwest is rolling free messaging too. That’ll leave only major U.S. airlines that have been run by Scott Kirby not offering it. (Update: although iMessage and some Google services work on some United aircraft without purchase as a result of poor programming.)
Some Southwest Airlines flights already have the free messaging in place, though Southwest hasn’t promoted it beyond inflight.
It has started to slowly roll out already.
On planes with free messaging available, you will see a “Free Access” button instead of a link to payment page on the messaging tab in the WiFi portal. The service is limited to iMessage and WhatsApp and does not support sending photos.
Need I remind you that American’s CEO Doug Parker explained why he’d never give you as much flexibility as Southwest does?