Checked bag fees have gone up, at United to $30, but passengers aren’t getting more for their money. Instead the typical baggage experience is like this — just watching your bags get ignored. For $30 they should receive a private escort!
There are some people who take so much pride in their work though that you have to admire them. The problem is those people aren’t often found handling bags at U.S. airports. In Japan though is it really that surprising to see someone wiping down bags as they come out onto the carousel?
Now an everyday hero named Ephraim Sibeko is going viral for one man’s fight to keep suitcases straight and undamaged as they’re delivered to passengers at Lanseria International Airport outside of Johannesburg, South Africa. Every single bag faces forward and lays down properly when he’s through. Every. Single. Bag. That makes it easy for passengers to identify which bag is theirs, pick it up and go.
We need more everyday heroes like Ephraim — and not just when we travel. Unfortunately to meet Ephraim you’ll need to be traveling on FlySafair, Kulula, or Mango to Cape Town, George, or Durban.