Marriott is launching a new program August 18th which will be the same for all of Marriott Rewards, Starwood Preferred Guest, and Ritz-Carlton Rewards.
They’ll have new award chart categories. And unfortunately one of the very best deals in Marriott Rewards — the travel package where you redeem points for a 7 night hotel stay and airline miles at the same time — will no longer be worthwhile for most members.
However existing travel packages have been an outstanding questions. Members who redeem for a travel package, transfer points to miles, and hold onto the hotel stay certificate to use later have wondered ‘since Marriott’s award charts are changing, and my certificates are for a specific redemption category, what’s going to happen? what hotels will I be able to use them for?’
And Marriott hasn’t offered answers. In fact the new program launches August 18th and they still aren’t telling us exactly. But then they haven’t shared program terms and conditions, either, so while poor member experience this isn’t surprising.
Yesterday I wrote that there’s going to be a blackout period August 18 – September 18 where you cannot change or make new reservations using an ‘old’ Marriott travel package certificate.
Now Marriott is sharing that travel packages are going to be adjusted so that they will be used on ‘similarly valued’ hotel categories.
Some people hoped travel packages would become more valuable, or that they would be converted back into points. That doesn’t appear to be the case.
Here’s Marriott’s newest explanation,
While we plan on sharing the full conversion chart on 8/18, I can let you know that all existing certificates will convert to similarly valued categories after that date. I realize you might have more questions and we will be able to answer those soon.
As I previously wrote, we encourage members who know their travel plans to make reservations prior to August 18th. For members that are not sure of their future plans, please be advised that you will not be able to modify your certificate for an existing reservation or attach it to a new one between August 18 and September 18, 2018.
We have to be in the new program to find out the details of the new program. We aren’t going to learn exactly how old travel package redemptions will work until they tell us August 18th.
And we won’t be able to do anything new with those certificates for a period of a month. (Surely Marriott will have to extend the expiration of any certificates that would have expired during this freeze period.)