News and notes from around the interweb:
- With United restarting Washington Dulles – Miami service, American is dropping the route.
- United will launch three times weekly Washington Dulles – Tel Aviv service May 22, 2019.
- An inside look at rebranding a hotel (HT: Ian B.)
- 500 free American Airlines Business ExtrAA points for taking a quick survey on what kind of member communication you’d want. That’s nearly enough points for a confirmed domestic segment upgrade, and more than enough points for a club pass. (HT: One Mile at a Time)
- One of the really nice things about Southwest Rapid Rewards is no change fees, I can make speculative bookings (for instance to connect to international awards I’m redeeming with another frequent flyer program) and then cancel if award space opens up on the other airline that I can include for free. My Southwest points balance is often very low. And I rather enjoy their way of pointing that out to me,
- Flight attendants unions at United and Southwest want the federal government to regulate the temperature of aircraft cabins.
- Interview with the CEO of Chase Card Services on this year’s new cards, fighting fraud, and the $330 million hit (“is what it is”) from faster redemptions than expected. As far as whether Sapphire Reserve is profitable, it “takes years to really understand the returns associated with that product.” She then pivots to the “brand equity that is really hard to quantify” and the “potential for profitability.” In other words it’s not profitable.