Are Meals More Important than Wifi? and Southwest Systemwide Double Points

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. I wonder if UA and AA regret 10x seating now that the ‘example’ airline has chosen 9x…

  2. I’ve never heard of a successful business model selling “all you can eat” and using the revenue to buy food from a vendor.

    Will Surf Air suffer a wipeout?

  3. According to Gogo *unreliable, slow, expensive* inflight wifi is less important than meal service for whether consumers choose an airline

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