Over the weekend I wrote that United had confirmed cutbacks to meals in domestic first class on flights under four hours outside of departures between 4 p.m. and 8 p.m.
This is the lunch I’m used to flying Austin – Washington Dulles:
Reports are that since the flight is less than four hours, United is serving this:
apparently this is now lunch pic.twitter.com/uZYqCB46TJ
— LDS89 (@SchollTiding) May 3, 2018
This is on top of meal service cuts in September. An airline spokesperson explained, “we really wanted to simplify the customer dining experience by being more cognizant of meal portion size and timing.”
Unfortunately it’s not whether or not a flight gets a full meal, other service elements in domestic first class are being pared back as well.
Gone is Sprite Zero, which sources said is not a great loss, as it was not very popular.
But tomato juice, also a goner onboard, is another matter, according to flight attendant sources. The removal of tomato juice — replaced with an extra can of Mr. And Mrs. T Bloody Mary mix — has caused a ruckus among flight attendants.
…On the liquor and spirits front, Jim Beam won’t be offered. Nor will Courvoisier or Amaretto.
One flight attendant noted at least one positive development — the addition of Ghirardelli-branded ice cream toppings on transcon United flights. But even that has a downside, as the quality toppings serve primarily to mask the poor flavor profile of the lower-quality ice cream that was first used by Continental Airlines on flights prior to the merger with United.
When United CEO Oscar Munoz talks about the “new Spirit of United” what he didn’t say was that he’s referring to the ultra low cost carrier headquartered in Miramar, Florida.