In the fall we learned that Delta would start offering day of departure elite upgrades on their premium cross country routes. These are flights where Delta offers – or plans to offer – lie flat seats up front. Currently premium routes aren’t eligible for complimentary elite upgrades at all.
Points, Miles and Martinis writes that at the same time on April 1 Delta will be reducing the service they provide on premium routes in their extra legroom “Comfort+” seats,
According to one Delta flight attendant, starting April 1, Delta will be slashing several amenities from their Transcontinental Delta Comfort Plus product, meaning there won’t be any enhanced offerings over their Main Cabin. We’ll see sleep kits, blankets, and mid-flight frozen yogurt bars and bottle water being discontinued on current transcon flights.
For those in the Main Cabin, Billboard headphones will no longer be free on transcontinental flights, as they’ll start charging $2 for them on these flights.
Comfort+ is a ‘separate cabin’ on Delta. Elites get ‘upgraded’ into those extra legroom seats. And Delta has made efforts beyond United (just extra legroom for economy plus but with plans to do more) and American (free booze and reserved signs on overhead bins) to differentiate the product. Until next week, that is, if that rumor is true.
Delta does offer snacks on longer flights in Comfort+, but in their most premium markets and not just New York JFK – Los Angeles and San Francisco, they do that in coach too.