New American Express Lounge and How Emirates Monitors Flight Attendant Weight

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. The Brian Sumers piece was embarrassingly weak. So many questions he should have asked that he didn’t and so many obvious follow-up questions he failed to ask too.

    This comes over more as a “thank you for deigning to give me your time” piece than any kind of actual journalism.

    No wonder they don’t have a comments section over at Skift.

  2. “The USA is so fat that we perceive mandatory-slenderness as tyranny.”

    Or that in a customer -facing job, excellent appearance should be a normal and expected component of the entire customer service experience.

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