A passenger was “manhandled, dragged and beaten on the tarmac” at Delhi’s airport by employees of IndiGo airlines.
Various reports are that the passenger complained heatedly about the length of time it took for the airline’s shuttle bus to arrive, and also that employees called him out for “taking shade under a plane’s wing” while waiting for the shuttle.
The Indigo Airways staff can be seen arguing and nearly strangulating Katyal even as they threw him to the ground and dragged him.
…The staffers took offence at his angry outburst and barred him from boarding the bus. The video shows the Indigo crew then pushing and throttling Katyal, even as he objects to being treated like that.
Oh and the altercation was captured on video.
— ANI (@ANI) November 7, 2017
The incident actually happened about three weeks ago, but video only began circulating in social media over the past couple of days. The man had been unable to obtain even an apology from IndiGo, however now that the incident has gone viral, IndiGo is publicly apologizing.
— IndiGo (@IndiGo6E) November 7, 2017
Not mentioned in the tweet is that they’ve apparently already fired the employee who took the video exposing the incident, saying he was the instigator.
In since-deleted tweets, Air India jabbed IndiGo over the incident.
No word on whether — after United fired their special team at the end of April — former executives are now consulting for IndiGo.
(HT: Jeff Edwards)