Two passengers off of Delta’s flight DL5684 in Las Vegas on Saturday were questioned and the plane’s baggage swept after 2 passengers “went down the jetway and.. went down the stairs” at the end of the jetway and onto the tarmac rather than boarding the San Jose-bound Embraer.
“The two men were told their bags would be checked at the gate and put on the plane and they somehow thought they had to go out and get their bags at the end of the jetway,” DeFrank said after the situation was resolved. “It was just a misunderstanding and they had valid boarding passes so they were allowed to fly.”
My first reaction to this was, wait .. Delta offers 3 peak daily departures San Jose – Las Vegas?
That and with the sheer number of passengers, and crew that may not always try super hard to communicate clearly, I’m surprised this doesn’t happen much more often.