United’s new business class product was unveiled last June but so far the new seats are only on four routes.
What’s confusing is that they insist on calling their business class ‘Polaris’ now whether or not a given flight has Polaris seats, so customers keep insisting to me that they’re going to have the new seats just because it says Polaris on their itinerary.
The real problem of course is that United’s business class has been slow to roll out. It will be at least another couple of years before it’s even in half their international fleet, perhaps longer.
We will see the very first Boeing 767-300 with Polaris seats coming soon, though. To date only Boeing 777-300ERs have had them.
The Polaris seat is a huge improvement over United’s existing business class product. It is fully flat (so is the existing business seat) with direct aisle access (the innovation). And what’s really unique about United’s new business class is it’s already an inferior seat to American’s, and to Delta’s seats on everything but their 767s.
What Polaris does that’s special is let them put direct aisle access flat seats into a plane without giving up any density. They can fit the same number of seats in the same space as before.
Here’s what it looks like on the Boeing 777-300ER:
The indefatigable Brian Sumers tweets that someone ought to compare how United is presenting the new 767 Polaris configuration to customers (on its website) versus internally.
— Brian Sumers (@BrianSumers) August 25, 2017
United.com shows their new Boeing 767 business class as offering 1-1-1 seating. That’s 3 across, which is more generous than American and Delta offer on their 767s which are 1-2-1 or four across (still fully flat, direct aisle access).
That’s the ‘cleaned up version’ Sumers talks about. Meanwhile here’s United’s “LOPA” or Layout of Passenger Accommodations for the 767-300:
A LOPA is an Aircraft Interior Configuration Document, a diagram of the plane’s cabin interior which includes locations of the passenger and flight attendant seats, emergency equipment, exits, lavatories, and galleys. The LOPA is used for certifying interior components and installation.
Let’s focus in on that business class cabin in the LOPA:
It looks a lot more like six-across, doesn’t it?
I’ll leave it to others to dissect the reset of the LOPA.