United Airlines abusing its customers has become so de rigueur I’m not even sure it warrants mention any longer.
Whether they’re forcing children with their own tickets to sit in parents laps instead of seats, having law enforcement remove a couple flying to their wedding, kicking a passenger in the head, and pushing a 71 year old man to the ground… or breaking guitars or breaking a passenger’s face when something terrible happens to a passenger you just shrug and ask, United?
So I don’t even need to tell you which airline “allegedly “destroyed” a custom wheelchair belonging to a 24-year-old man who suffers from a severe spinal condition.”
Valentin Duthion, a France native, set off on a New Jersey-bound flight from Europe on July 2 with a group of friends and left his custom, 550 lb., approximately $42,000 chair in the care of airline staff, Duthion’s sister, Lucie, told Le Progrès.
Here’s the chair with pieces broken off and and its “wheels contorted.”
— Lucie Duthion (@LucieDuthion) July 4, 2017
United says they provided a loaner chair while this one is being repaired. However, “Val doesn’t fit in that. He can’t drive it.” United also says they upgraded the group’s return flight.
Despite what United did to the wheelchair, the group is making the most of their trip.