The Forward Cabin shares an internal memo that American will be ending full beverage service on several flights under 250 miles.
This is being pitched to crew as saving them from having to do work that made them ‘uncomfortable’ and of course is also a cost saver. Fares will not go down as a result, of course.
There will be no more full beverage cart service for Dallas to Austin, Houston, Oklahoma City, San Antonio, Tulsa, as well as New York JFK – Boston and Washington National, and Los Angeles – Las Vegas.
If you’re sitting in first class a flight attendant will toss you a small bottle of water, or give you a cup of juice. There is a ‘small cart’ which will offer normal drinks in some quantity, though that will stay in the galley and allow flight attendants to respond to requests (in my experience, at their discretion, we’ll see how many acknowledge its existence).
Of course given the more limited provisioning it’s almost as if they expect that flight attendants won’t offer predeparture beverages. American has made clear that customer service takes a back seat to D0 departures. And flight attendants shared very clearly on this blog how they feel about offering predeparture beverages.
Jaime says that New York LaGuardia-Boston-Washington National flights will be exempt from this catering cutback.