Air India crew apparently stay at the Renaissance London Heathrow after arriving from Delhi or Mumbai. And they’re hungry enough in the morning to fill up boxes off the buffet on your way out from breakfast.
Air India Boeing 787
The hotel has had enough, they reached out to the airline to complain, and the airline has sent a memo to crew.
[A} hotel in London complained that some cabin crew members would bring boxes to pack and take away food from the breakfast buffet table to be eaten later.
Titled, ‘A buffet is not a takeaway’, the warning note was sent on Monday by an assistant general manager (AGM) of the in-flight service department. It said: “We have received an unfortunate email from the management of hotel in London stating that some AI crew members regularly come down for breakfast with empty boxes into which they fill food items from the buffet, presumably to eat later.”
Market Garden Restaurant, Credit: Renaissance London Heathrow
Air India threatens any crew continuing to do this with discipline, including no longer being scheduled on international flights “as we have no desire to allow the reputation of Air India to be tarnished.”
It’s an important reputation to protect, being Global and all.
Meanwhile some crew excuse the behavior, explaining that they’re poorly paid, room service is expensive, and London proper is too far to go to get a good meal.
“We land in London either at 7.30am or 6.30pm. We are dead tired by then as it’s 14-15 hours from the time we have left home. So we just want to crash. Unlike earlier when the layover was 2 days, it’s now only 26 hours and so we have to catch up on sleep before the next flight. …
The Crew works on multiple time zones, and thus their body cannot consume enough food during any mealtime as a normal people can.
…”It’s the worst for cabin crew who have been taken on contract as they are paid 60% less than the regular crew. The layover allowance is meagre and ranges from $600-1200 per month during which time we do at least ten layovers,”
Well, that and they probably don’t want to eat the inflight meal.
(HT: Point Me to the Plane)