Effective January 1 IHG Rewards Club says they’re introducing a late check-out benefit for all elites (Gold and higher).
The benefit is 2pm late check-out, not 4pm like at Marriott, Starwood, and Hyatt.
Hilton doesn’t guarantee late checkout for elites, and it’s not clear that IHG’s late checkout benefit is guaranteed either.
I don’t yet see any reference to late check-out in the terms and conditions (other than under Ambassador benefits).
Intercontinental Singapore: At Intercontinental Hotels it’s Ambassador Benefits That Apply, Not IHG Rewards Club Benefits
This 2012 .pdf of member terms still on the IHG website detailed a 2pm check-out benefit:
Special Services. You may be entitled to special services and benefits at IHG hotels. Benefits and services may change from time to time and may vary by hotel, country and geographical region. Club-level members receive free enrollment into the IHG Rewards Club program and may receive hotel benefits which vary by hotel and region. They include but are not limited to the following: complimentary weekday newspaper and extended check-out until 2 PM EST (based upon request and availability).
I’ve reached out to IHG to see whether 2pm late check-out will simply be subject to availability (which members can of course ask for now) or whether it’s a meaningful benefit with teeth.
The other changes listed here are newspapers on request only, rather than delivered to your room, and points-earning for direct bookings only, which has been the case for years.
(HT: Loyalty Lobby)