On the heels of the worst rental car story I’ve ever heard comes a travel story that sinks even lower, this time from a security checkpoint at the Memphis airport.
19 year Hannah Cohen has traveled from Chattanooga to Memphis for the past 17 years to seek treatment at St. Jude’s hospital for her brain tumor. She was “celebrating the end of her treatment” and on her way back home.
This woman is “partially deaf, blind in one eye, paralyzed, and easily confused” and so when she alarmed at the TSA checkpoint at the Memphis airport. She didn’t understand what the agency wanted to do to her.
“She’s trying to get away from them but in the next instant, one of them had her down on the ground and hit her head on the floor. There was blood everywhere,” said Cohen.
Her mother tried to explain to the TSA what was going on, but they wouldn’t let her near. As a result the girl was arrested and sent to jail for the night while the family luggage went home to Chattanooga.
WREG News Channel 3, Memphis
Usually when we hear about sexual assualts at screening checkpoints or agents who manipulate naked imaging devices so they can get a nude glimpse of passengers they find attractive, it’s blamed on the few bad apples who in no way undermine the hard work that thousands of men and women at the TSA do to keep us safe, day in and day out.
Here, instead of suggesting this was the actions of a rogue individual, the TSA released the following awful statement:
Passengers can call ahead of time to learn more about the screening process for their particular needs or medical situation.
According to the TSA, this woman — who has been making the trip for 17 years — was clearly ignorant and failed to do her due diligence to learn what would be required of her. So it was the fault of the partially deaf and blind brain tumor patient that she wound up bloodied and in jail when attempting to fly home.
While ‘only’ 247 miles as the crow flies, Memphis to Chattanooga is a 5 to 6 hour drive. Who knew that — even after the exhaustion of cancer treatment — that would probably have been the better choice?
Here’s how to finally fix the TSA mess.
And here’s more on the story from local Memphis television: