The End of Alaska Airlines Aeromexico Awards, or Just Long Term Hiatus?

Alaska Airlines has removed its award chart for Aeromexico travel.

You can no longer book Aeromexico awards using Alaska Airlines Mileage Plan miles or even change existing Aeromexico travel plans that were booked via Alaska Airlines.

I have no reason to suspect anything other than that this is due to technical issues. That’s Alaska’s story, and it’s certainly believable interfacing with Aeromexico’s IT (having dealt with both their computer systems and their human IT).

On the other hand chief frenemy Delta has a 49% stake in Aeromexico, and these challenges are sufficiently permanent that the award chart for Aeromexico travel itself has been removed from the Alaska website.

The relationship between the two airlines does continue, though, since mileage-earning is still provided for.

(HT: God Save the Points)

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. It’s been like that since sometime last fall. Aeromexico doesn’t get a whole lot of attention but they do have 2 Y and 2 J award seats to MEX from LAS/SATDFW/IAH/ORD nearly every day, and good availability to South America and Europe.

  2. It’s for technical issues. Aeromexico’s FF program (which is a spin off company) has too many problems with availability.

  3. It’s been almost a year since the original post, and AS still has no award chart posted for AM travel. Is this still due to “technical issues”?

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