New United Club Celebrity Chef and Uber Driver Confessions

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Tried to check out the Uber Confessions story, but can’t. What does “No hotlinking, please.” mean?
    I do know it means I can’t see the story…..LOL

  2. I signed up for iprefer back in 2012 solely to get a free upgrade, this isn’t a new change. Just joining the loyalty program and booking the hotel directly got us from a garden view suite to an ocean cottage at the Hotel Hana Maui. I had stumbled on this benefit but it saved us over $400.

  3. To have a celebrity chef, don’t you have to, um, serve food? I know UA is trying to improve the offerings at the United Clubs (after hitting rock bottom a year or two ago), but I don’t think they’re quite ready for a celebrity chef. And I guess a “mixologist” is nice, but I’d rather have something complimentary to drink that isn’t swill.

    Still, while skeptical, I can’t complain about any airline that wants to make their lounges nicer. And UA’s announcement seems to suggest that the rise of the AMEX Centurion Lounges is making the airlines up their own game.

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