In April a family was ‘forced’ to sit in vomit on a United flight to DC.
The woman said when she handed the bag over to a United Airlines flight attendant, the contents spilled on both her and her husband’s clothes. Though the attendant offered them new seats, it was too late, she says — the smell was already on their clothes and they had to endure it for the rest of the flight.
United was initially non-responsive to the passengers’ complaints, but after media got involved the airline offered a $300 voucher.
- It happens
- It’s disgusting
- I feel bad for the cleaners who are normally expected to handle such things
- It was a failure that this was in the seatback pocket, and the passengers should be compensated (it’s not the product they were paying for)
- The biggest fault here though lies with the person whose fluids were in the bag and simply left there.
(HT: sobore on Milepoint)