Yesterday I asked if Delta was slipping a whole new mileage redemption system in the back door.
They’ve made lots of changes lately, totally in the dark and without announcement. They’ve pulled award charts off of their website, and now say that awards cost whatever price members are presented with at the time they search an itinerary.
It’s still strange that they’ve done this mere weeks after implementing a brand new award chart, but it looks like they’re gradually moving to a revenue-based redemption model — just not telling their members about it. Just like seeming to require more than 3 weeks’ advance purchase to get the lowest mileage prices for an award.
Now they’ve quietly changed their program rules in a way that seem to prepare for a new redemption model to become official.
Delta has updated its program rules to reference ‘award prices‘ instead of the old ‘award levels‘. (The award chart that went into effect January 1 had five ‘levels’.)
Click to enlarge:
This would seem to suggest, to me, moving away from the idea of an award chart (levels) and to variable pricing that may change with each itinerary.