News and notes from around the interweb:
- We get uncomfortable airline seats and bad service because it’s what we actually want. Or rather, it’s what we’re actually willing to pay for — the simple idea of ‘notional demand’ (what we say we want) versus ‘effective demand’ (what we demonstrate we actually want).
- Matthew Klint has more details on the woman that was arrested for changing seats on United and is now suing the airline.
- Henry Harteveldt on what Kimpton members think of the boutique hotel chain’s acquisition by IHG: “This is like if you found out your favorite burger joint is being taken over by McDonald’s” (HT: Alan H.)
- Passenger barks at crew who wished him Merry Christmas, gets
black coalkicked off flight. Other nearby passengers applaud.
- Icelandair Apologized for Serving a Vodka and Stout Liqueur Cocktail Called ‘Apartheid’