About three weeks ago American adopted a new poliicy that they would no longer ‘through check’ bags onto another airline outside of oneworld if the other airline travel was on a separate ticket.
Now they’ve pushed it off again — all the way until February.
I do not know why they’d do this. I’d have expected that if they were going to change the policy, they would change the policy, as-announced. I see three possibilities. I’d rank the likelihood of each explanation in the following order:
- The IT just wasn’t ready and the fix was pretty far back in the queue.
- They realized the lack of notice was going to be a problem.
- They’re open to changing the policy if there’s enough pushback.
I do like the typo in the announcement, though, the policy won’t apply for tickets issued before October 15, 2104, so maybe we really do have awhile before we have to worry about this!
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