American Express opened its second U.S. Centurion airport lounge this month. Dallas Fort Worth is the second location after Las Vegas. There are more lounges to come, including San Francisco.
I visited the Dallas facility on a recent connection, and absolutely loved it. It’s the best U.S. airport lounge I have been to.
I would make the claim that it’s the best U.S. airport lounge, period, but I haven’t been to the Amex lounge in Las Vegas and I haven’t been to the Virgin Clubhouses at New York JFK or San Francisco (I’ve been to the Virgin lounge at Washington Dulles). I can say that it’s a better facility than the United Global First lounge in San Francisco (generally regarded as United’s best) and the American Airlines Flagship lounges in Los Angeles, Chicago, and New York. And it’s better than the Lufthansa lounge at Washington Dulles and the Singapore and Cathay Pacific lounges in San Francisco.
That’s a strong endorsement, and let me put it another way: this is the only lounge in the U.S. that I’ve been to that I’m inclined to change terminals to visit, and it makes me not at all mind a long layover at DFW.
American Express Centurion and Platinum cardholders get in free and can bring in their spouse and children or two guests gratis as well. Other American Express cardholders can enter for $50 per adult (children are complimentary when accompanied by paying adult). It’s also about the only lounge in the U.S. that seems clearly worth the price of admission on a single visit basis if your layover is long enough to really make use of it. (Everything inside the lounges — include food, drinks, and even spa services — are complimentary, so you can definitely eat, drink, and spa your money’s worth.)
The lounge is in DFW’s terminal D, which is the international terminal and houses flights for American, Aeromexico, Air Canada, British Airways, Emirates, KLM, Korean, Lufthansa, QANTAS, and TACA. It’s across from gate D15, so if you take the airport train over to terminal D it’s probably a few steps closer to not follow the sign towards airport lounges and go the other way instead. In reality though it’s about the same distance either way.
The check-in desk is where you make spa appointments, and request any other assistance. They’ll also lend you a tablet computer or headphones. And when I was there they were passing out gift bags to all guests.
The Lounge Facilities
The lounge is designed basically as a horseshoe. You can follow the lounge around and find a variety of seating areas, with the restaurant and bar on one side and the spa in back. They’ve created distinct areas and seating nooks, they have bright and also dark furniture of different shapes and sizes. This isn’t a lounge where every chair basically looks alike, and it isn’t just one large room. It’s interesting, although even at 9000 square feet it seems small or at least like a place that could get crowded. There were fewer than 6 peoples there when I visited, so that may seem a strange concern!
There’s music playing in the lounge, something out of a W hotel. But it really did fade into the background and also provide something of an energy boost. I liked it.
In addition to the spa and restaurant that the lounge is most known for, there’s a corner separated by doors that’s a Children’s Room.