News and notes from around the interweb:
- Doug Parker says he’s open to re-thinking American’s new livery and branding. (HT: Milepoint)
- Folks burning their HHonors points before the massive devaluation a few hours from now! Hilton resorts in the Maldives have a new sea plane terminal lounge in the Maldives. (HT: Teja P in the VFTW comments)
- British Airways is closing its Jacksonville, Florida call center by the end of the year.
Anyone that’s ever called there knows wherever their calls are routed going forward, service can only get better. I’ve never understood how people who live in Florida could be so unhappy. With 280 jobs affected, I now understand how I could hang up, call back, and get the same person so frequently.
I don’t revel in anyone losing their jobs, but consolidating seems like a good opportunity for a world airline like BA to offer 24 hour call centers…(HT: Steve L.)
- American got approval from the bankruptcy court today to move forward with the US Airways merger. It didn’t, however, get approval for American CEO Tom Horton’s $20 million payout. Presumably the airline will find a way to make that good to him once the merger closes.
As I’ve written, I believe he’s earned it — for success in driving through cost reductions at the airline, taking all of the heat from unions so that new management could come in and make a fresh start, and navigating an amazing deal for American’s stakeholders (he drove up the price of the airline, made creditors whole, with funds leftover for equity holders). I have to believe that US Airways is overpaying for American, and this represents a very small commission to Horton for making that happen.
- The Identity Project provides an update on the TSA’s formal nude-o-scope rule making. The TSA was ordered by federal courts to submit its nude-o-scope procedures to formal review and comment rulemaking, and after two years they’ve finally done so (critics are unimpressed). The rule making docket is here and you can submit your own comments until June 24.