Delta Reverses Themselves On Minimum Stay Requirements for Award Tickets…. Maybe

A week ago I posted that Delta planned to implement minimum stay requirements on award tickets booked at the ‘low’ (aka standard) level within 21 days of departure. The change was posted on their website as coming in August.

A reliable source, who knows much more about these things than I do, emailed to let me know that the change had been pulled from

And indeed, it’s gone off the page.

I do not yet know if (1) they’ve reconsidered the decision after bad publicity, (2) it was just posted before they had intended to roll out the change, or perhasp (3) the change is being pushed back because the IT systems weren’t ready to implement it.

This isn’t the first time that information has disappeared into a memory hole on the Delta site. In April they announced the end of close-in award booking fees and then brought them back later the same day, only to eliminate them for real in June.

In November 2008 they offered a 150% bonus on partner activity before pulling the plug. They ultimately honored it for those who registered for the offer while it was live.

It remains to be seen what the removal of the announcement of minimum stay requirements on awards booked within 21 days of travel means for whether they will in fact be the only program to have such a restriction in place.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Delta SkyPesos slogan: We’re so fickle even we don’t have a clue what’s going on anymore.

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