United Raises Fees on Award Redemption and Changes

United is increasing a variety of fees for redeeming awards effective May 15.

  • Change fees go from $100 to $150 (matching changes United made to many of its revenue fares).
  • Telephone ticketing goes from $15 to $25.
  • “Close-in Processing Fees” (1) now $100 (from $75) for ticketing less than 7 days from departure (2) $75 (from $50) for tickets less than 21 days from departure — where the $50 used to apply less than 14 days from departure, so they’ve stretched out the period for this fee.

This doesn’t appear to change the fee waivers of United 1Ks (100,000 mile flyers) who can still change their award tickets at no cost over and over, constantly striving for better routings and carriers to meet their needs (thank goodness).

(Hat tip to One Mile at a Time.)

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Leave a Reply

Your email address will not be published. Required fields are marked *