Creative Debt Collections: Convention Hotel Edition

Just a rather unusual hotel billing story, the Westin in Las Vegas is hitting convention attendees with unexpected charges when the conference host (the one with the contract with the hotel!) didn’t pay.

The The Las Vegas Convention and Visitors Authority says they’re “not familiar with such a practice” and neither am I. The hotel apparently claims that language on the conference attendees bill says that participants are liable for charges other third parties do not pay, but that’s generally thought to refer to the hotel bill itself — the cahrges on the bill that the participant is signing — not undisclosed amounts for other services.

I don’t expect this one to stand.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. You’d think a major hotel like the Westin would know to collect payment (or at least a hefty deposit) BEFORE the conference was held. If they’re this irresponsible, then it is their own fault for not protecting themselves better.

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