The Los Angeles Times reports on a 45 hour delay of an Air India flight where the passengers revolted and just got off the plane:
He climbed down the stairs and off the plane to wait on the tarmac. Other passengers, he said, followed.
Far worse than just losing some bags!
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
