Southwest’s CEO Steps Down

Jim Parker resigned and was replaced by CFO Gary Kelly. “Personal reasons” are cited, though anyone who knows the real story please e-mail me.

I’ve been in Washington, DC long enough to know that ‘personal reasons’ are never true. Southwest remained profitable throughout Parker’s tenure, even as other carriers were losing money across the board — although Southwest’s second quarter profit was down 50% year over year.

The move seems to this outsider to come out of nowhere, begging the question: what happened?

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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