American Airlines Makes Coach Even Worse (And You Didn’t Think That Was Possible – Hah!)

American Airlines is ending the practice of blocking middle seats next to it’s elite frequent flyers (filling those seats last to increase the likelihood of an empty middle next to an elite sitting in coach).

They say it presented problems for kiosk check-in, raising costs because more people had to visit live checkin agents. So the coach experience at American, already being devalued with the elimination of “More Room Throughout Coach” on some routes, is being made worse. I know who I won’t be flying.

(Thanks to David Rowell for pointing this out.)

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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