Part four of the Denver Post‘s series on United is now online. It’s less interesting — at least to me — than the previous parts of the series, because it more or less just rehashes the current situation rather than providing color and detail to the histories and personalities of United.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
