United autopsy

Part three in a Denver Post series on the history of United’s financial woes is available. If you haven’t done so, you might start with part one and then part two.

There’s no alot new here, but they make for a good read and put personality to the characters involved in the last twenty years of ups and downs at the company. So far, the pieces paint a picture of weak management installed by labor and unable to act in the interests of shareholders. Conclusion: employee ownership, at least as structured at United, was a failure.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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