An otherwise excellent USA Today piece on the air traffic control blow-by-blow of September 11, 2001 perpetuates the myth that Norm Mineta was decisive in grounding all the aircraft in the country. The decision had already been made by Monte Belger, the no. 2 official at the FAA. Mineta spreads the myth, but it rings false.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
