Featured Articles

What’s Worse Than Flying United to Hong Kong? Sitting on United Over 16 Hours and Going Nowhere

Jan 20 2019

United’s Newark – Hong Kong flight diverted to Goose Bay on Saturday for a medical emergency and that’s when things went bad.

The plane went mechanical and passengers had to stay on the aircraft overnight because there were no customs agents available. They were running out of food, and the cabin started getting cold. It was basically the plot of the 1993 film Alive.

Continue Reading »

Power When You Travel: Adapters, Converters, and Transformers, Which Do You Need?

Jan 20 2019

If you just need to power your phone and laptop, all you need is an adapter to plug it into the wall. A razor or electric toothbrush may work that way as well, you just want to know if your device is dual voltage.

If you need to use hair devices that operate on high heat you’re going to need a converter. You just need to know how many watts the device needs, and get a converter that supports materially higher wattage than that.

But if you’re using electronics that aren’t dual voltage you need a transformer. For travel you want the smallest one possible based on the wattage of your device — because 7 pounds works much better in checked luggage than 30 pounds or more!

Continue Reading »

British Airways European Business Class in Four Photos

Jan 19 2019

When you fly domestically in “first class” you get a bigger seat usually it’s two seats next to each other versus three in coach. You get something that passes for a meal, free drinks, and a checked baggage allowance. You get early boarding so you aren’t forced to get check your carry on bag when overhead bins fill up. But as a general matter there’s not a whole lot that’s special about the experience.

Many Americans are surprised – shocked even – at what passes for business class in Europe, though. And the remarkable thing is that over the past five or six years it’s generally gotten worse.

Continue Reading »

California Will Make Illegal Unemployment Payments to TSA Screeners as Wait Times Worsen

Jan 19 2019

TSA is telling individual airports not to reveal the percentage of screeners calling in sick. Nationally though they’re releasing airport wait time statistics and those are bad – very bad.

The Governor of California is encouraging TSA workers to claim unemployment benefits in his state despite guidance from the US Department of Labor saying it’s not legal to offer such payments.

Continue Reading »

United Temporarily Unable to Book Award Space on 3 Star Alliance Airlines

Jan 19 2019

Several blogs have reported that United Airlines is currently unable to book award space on Singapore Airlines and Thai Airways. In fact it goes beyond that to include TAP Air Portugal as well.

They are able to book the space sometimes — but when space gets cancelled out by a partner they’ve got a real problem on their hands. It makes sense to stop making these bookings until they can get the problem fixed, recognizing this is a huge inconvenience to members (especially those trying to change close-in travel plans).

Continue Reading »