Last week I wrote that Hilton eliminated ‘AXON awards’ December 31 without notice. These are discounted awards for four night stays in category 5 through 10 hotels which could be booked over the phone by American Express co-brand cardholders.
I spoke with Hilton HHonors Vice President Aaron Glick this afternoon. He apologized to members, says they made a mistake and that “we want to give advance notice of changes in the program.”