Hyatt Playing Chicken With Expedia, May Disappear From Online Booking Sites August 1

expedia bags
Jun 14 2017

Hyatt informed its hotel owners last week that it intends to terminate its distribution agreement with Expedia. This is a negotiating tactic to drive down the commissions it pays.

If they don’t reach a new agreement by July 31, then on August 1 we’ll see Hyatt properties disappear from Expedia and related brands (Hotels.com, Orbitz, Hotwire, Travelocity, Wotif).

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Woman Opens Emergency Exit and Pops Slide Because She Was Curious

Jun 14 2017

You know how some kids just have to touch the stove when their parents tell them it’s hot?

Right after an announcement that passengers shouldn’t touch the emergency exit door unless it’s an emergency a passenger on Xiamen Airlines flight MF8118 on Monday opened an exit door deploying the slide — because she was ‘curious’. She faces detention and significant costs.

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VIDEO: 71 Year Old Man Pushed to Ground By United Customer Service Agent

Jun 14 2017

Surveillance video shows 71 year old Ronald Tigne shoved to the ground by a United Airlines customer service agent.

He says he asked the employee “for a new boarding pass because the one he had was garbled” but that the agent replied, “Can’t you see we’re busy?” (though the agents weren’t helping other customers at the time). Mr. Tigne told the agent to “wipe that smile off his face” and the agent is said to have responded, “I’ll kick your…” and that’s when he shoved the man to the ground.

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American Airlines Backs Off 29 Inch Pitch Economy, But It’s Not All Good News

Jun 13 2017

Six weeks ago it was revealed that American planned to reduce seat pitch (the distance from seat back to seat back) in 3 rows of economy on new Boeing 737s from 31 inches to 29 inches, shrinking the rest of coach from 31 inches to 30 inches, and offering even smaller lavatories than are offered today.

They’re backing off of one piece of this plan, but it comes with a downside since they’re committed to adding just as many seats.

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