An American Airlines employee who reportedly works in sales has been charged with “two counts of interference with security screening personnel” at the Charlotte airport..
This guy just wouldn’t give up.
by Gary Leff
An American Airlines employee who reportedly works in sales has been charged with “two counts of interference with security screening personnel” at the Charlotte airport..
This guy just wouldn’t give up.
by Gary Leff
On Tuesday a 37 year old man riding a bicycle jumped into a van after the owner got out of it to get his tools.
The man stole the van and drove off. He “hit a curb and blew a tire” but still continued to drive 5 miles — to the Lakeland, Florida airport — where he drove through an aviation maintenance company and onto the ramp.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
American has been less generous than Delta or United who allow 24 hour refunds regardless of how far in advance you book travel. The Department of Transportation only requires offering 24 holds or refunds for travel purchased a week or more in advance.
Last year American went from the most generous policy to the least generous one, complying only with the minimum DOT standards.
by Gary Leff
Inflight marriage proposals are so de rigueur that El Al’s Matmid Club lets you redeem miles for an inflight marriage proposal kit.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
There’s a new double dipping tool that gives you points for spending money at a variety of merchants.
The great thing is that you register your credit cards and they know when you spend the money. This isn’t based on links you click. So you are still able to earn shopping portal points for your online purchases, and you still earn credit card rewards points for your purchases.
by Gary Leff
Normally the US would be mediating the dispute – successfully – between Qatar on the one hand and Saudi Arabia and the UAE on the other. After all, the US has a significant military base in Qatar. By not backing the Al Thanis the expected value of hosting a US base has fallen dramatically. It apparently doesn’t buy a country much protection.
New battle lines are being drawn in the Mideast. Qatar’s move to acquire a stake in American Airlines is part of a much larger story than simply an investment in a U.S. airline.
by Gary Leff
If a customer flying on a Basic Economy fare is forced to check something that’s then damaged, the whole thing could boomerang. We all know what happened when musician Dave Carroll checked his guitar on a United flight.
by Gary Leff
After British Airways more or less broke its flight attendants union in 2010 — flight attendants went on strike, BA continued flying with replacement workers — the airline got a two-tiered wage structure. New flight attendants were paid substantially less, although at least for awhile customers found that they provided much better service.
But those new flight attendants are planning to strike… again.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »