Etihad Scolds First Class Passenger Reporting Employee Sleeping in A380 Business Lounge

Sep 07 2017

Etihad fired their CEO who pioneered their premium strategy (indeed James Hogan brought the concept of an onboard chef over from his time at british midland). They’ve lost billions mostly because of failed investments in other airlines like Alitalia and air berlin.

In response they’ve cut their business and first class car service outside the U.S. and they’re monetizing access to their lounges. They’ve even closed their spa at London Heathrow and they’ve announced plans to devalue their frequent flyer program.

Continue Reading »

Delta Waiving Pet in Cabin Fees for the Hurricane While Passengers Waive These Fees Every Day

Sep 07 2017

Delta has waived pet in cabin fees for passengers traveling in and out of Florida, the Dominican Republic, Bahamas, Virgin Islands and Cuba as part of their Hurricane Irma waivers.

It broke my heart to see pets being rescued in Houston — pets that had been left behind when their owners evacuated. I can’t imagine doing that, one person I saw interviewed on television about leaving their dog said they ‘didn’t think they’d be gone that long.’

Continue Reading »

UNPOPULAR TAKE: Airlines Reducing Prices for Flights Out of Florida Aren’t Doing Good

Sep 06 2017

People have been complaining about expensive airfares to fly out of Florida. With everyone leaving because of the hurricane, there are few seats left. Last seats are generally priced at full fare. This isn’t airlines ‘raising prices because of the hurricane’ this is the standard way they sell tickets faced with unusually high demand.

Continue Reading »

No Government Fine For United Over Passenger Dragged Off Chicago Flight in April

Sep 06 2017

Dr. David Dao was dragged off of a United Express flight from Chicago to Louisville in April by Chicago airport police and bloodied — setting off a worldwide media storm and leading to changes in how US airlines handle overbooked flights.

We’re learning today that the Department of Transportation didn’t take any action following the incident. The government found that “an enforcement action against United wasn’t warranted.”

Continue Reading »