A Brazilian court heard an appeal in a case where a member sold miles, American Airlines caught it, and they voided the tickets. The appeals court is requiring American to pay the cost of replacement tickets plus damages.
A 44 year old woman and mother of three arrived in Dubai off an Emirates flight on July 13. She learned her single entry visa, already used, was not valid for re-entry into the UAE.
It’s not clear why the woman wasn’t eligible for a new visa on arrival, however even if she was apparently the exchange became testy. She was with her four year old. She was asked whether she had been drinking (she was tested and came up 0.04. She acknowledged drinking a glass of wine on her Emirates flight.
A month ago I wrote that the Dallas Fort-Worth Centurion lounge would be closed through mid-August for ‘repairs’. American Express said the lounge would re-open August 14. I wrote “hopefully that project will not delay” of course projects of this sort always delay.
The US Equal Employment Opportunity Commission has announced a lawsuit against United Airlines for failing to discipline a pilot they say was harassing a flight attendant.
The government alleges this pilot “frequently posted sexually explicit images of a United flight attendant to various websites… referencing the airline’s tagline ‘Fly the Friendly Skies.” They argue United was aware of the harassment “but took no responsibility to put a stop to it.” Make no mistake these were x-rated photos.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
On Monday there was so much government bureaucracy that 1400 pounds of federal paperwork actually delayed an American Airlines flight to Los Angeles.
American Airlines flight AA163, the 5:30 p.m. LAX departure, was delayed while the airline offloaded cargo. The pilot explained to passengers that “government documents” had to be removed.
It’s often been said that there are two kinds of luggage: carry on and lost. It turns out there’s a third kind.
Joshua Dwain Frith captured a Delta baggage handler on film Wednesday at New York JFK “recklessly tossing bags and a strollers… [h]e was assaulting those bags. But the stroller was attempted murder.”
American Airlines gave employees across the board raises without insisting that the pay changes be part of a contract. The airline says that’s made it harder to get mechanics to agree to a contract. American mechanics have already gotten much of the money they’re going to get with a new contract, so there’s less incentive for employees to agree to rules changes the airline wants.
The carrier is offering terms they say are more costly than what United and Delta have with their mechanics, so a common refrain from management has been that they would happily sign either the United or Delta deal today.
So what happens when a Paris – Islamabad flight was delayed on August 3rd, it was hot outside, and there’s no working air conditioning on the plane? The aircraft doors were closed for a couple of hours. And passengers onboard flight PK750 were in extreme discomfort. Indeed, “a mother was begging for to open the door and to save her child who was completely unconscious when the air conditioning system was completely off” according to at least one report.
There’s footage from onboard the plane “show[ing] a woman pleading with the airline staff to open the door as her infant was experiencing breathlessness before take off.”
A Canadian pilot with a history of bank robberies died in a crash 5 years ago. He was legally drunk when he attempted to land his Cessna 172R in Nashville fog — despite a plan to fly to Pelee Island Airport in Ontario, Canada.
For the record my emergency contact is Michelle Pfeiffer in The Russia House.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
