About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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United Passenger Extorted For Bribe At Newark Airport Check-In Counter

united-plane
Apr 13 2024

Most checked bags in the U.S. are limited to 50 pounds. Anything heavier than that and you’ll pay extra. First and business class passengers, and those with elite status, may be allowed 70 pounds. When you approach the check-in counter, they’ll weigh your bags, and if your luggage is overweight you’ll be assessed an extra fee.

However it’s not always so simple. There’s an unspoken cat and mouse game between airline employees and passengers.

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United Airlines Developing New Premium Business Class, “Push Button For Champagne”

Apr 12 2024

The ideas United is currently surveying for their new business class offer a window not into ‘how might business class be improved’ but ‘how much more money could we make if we offered certain improvements’. They’re taking a commercial approach to a premium product, which is smart, even if some of the current brainstorming ideas like a champagne button seem a bit unlikely to come to fruition.

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