About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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One Marriott Makes Tipping Mandatory By Charging Extra for Housekeeping

Sep 22 2017

Did you know that it’s possible to pay Marriott a room rate that doesn’t include housekeeping? It’s worse than an airline’s Basic Economy where you can pay for a seat without advance seat assignment or carry on bag, because housekeeping is still provided it’s just charged separately.

This isn’t like Starwood’s “Make a Green Choice” where you give up daily housekeeping in exchange for points. Your rate includes housekeeping but you can save the hotel money and receive a portion of the savings back. Instead you just pay more.

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Why London’s Uber Ban is a Disaster for Britain

Sep 22 2017

Uber is still operating in London, but their license to continue to do so expires at the end of the month and it’s been announced that it will not be renewed.

To be clear Uber can appeal, and the regulatory decision spells out concerns that Uber will no doubt offer to placate, but the process wasn’t to judiciously negotiate with Uber it was to dramatically drop the hammer.

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